Returns Policy

We offer a full refund within 30 days of purchase if you are not happy with your capsules.

Simply return any unopened boxes before their use-by date to The Eco Coffee Store Ltd, 2/22 Odin Place, Beach Haven, Auckland 0626, with the reason for your concern, and your name and email address enclosed, and we will arrange your refund.

First time orders have a returns label included so you can return free of charge. Subsequent orders do not include the label so please retain it just in case you need to use the free returns option in the future.